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The discount program that saves you big
money at the dentist, pharmacy, eye doctor and more!
If your health insurance policy doesn’t cover dental, vision
or prescriptions, here’s good news: Vital Savings by Aetna.
Vital Savings by Aetna is not insurance; it’s a discount program
that can save you big money on dental, pharmacy, vision and
more. Just show your Vital Savings by Aetna discount card at
participating dentists, pharmacies and vision care professionals,
and you’ll receive instant discounts that can add up to significant
savings! Here’s how:
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Product Overview
Vital Savings by Aetna® is a family
of discount programs designed to help you save on
a wide array of health-related products and services.
Each program gives you access to a network of participating
providers that have agreed to offer services at a
discounted fee. When you consider your routine health
care expenses– these savings can add up to hundreds
of dollars annually!
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Vital SavingsSM
on Dental
Vital Savings by Aetna gives you and your family a
great way to get significant discounts on a wide array
of dental services. Plus, you’ll have thousands of
dentists to choose from. It’s so easy to use, it will
have your whole family smiling! Average discounts
ranging from 15 – 50 percent* on everything from general
dentistry and cleanings to root canals, crowns and
orthodontia. Access to more than 69,000** available
dental practice locations nationwide through one of
the largest dental discount networks in America, the
Aetna Dental AccessSMneSMtwork.
*Actual costs and savings vary by provider and geographic
area.
**According to the Aetna Enterprise Database as of
October 1, 2006.
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Vital SavingsSM
on Pharmacy
Now there is an easy way for you and
your family to lower your prescription drug costs!
Get access to savings through pharmacies, including
leading pharmacies like CVS/pharmacy® and Rite Aid®.
Average discounts ranging from 10– 40 percent* off
the average wholesale price of prescription medications.
*Actual costs and savings vary by provider and geographic
area.
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Vital SavingsSM
on Long Term Care
Now there is a new way for you to
save on the cost of important long-term care – regardless
of your age or medical condition. Get access to savings
through HealthCare Synergies Inc. (HSI), a network
of approximately 4,370 long-term care providers. Average
discounts ranging from 5 to 30 percent* off the cost
of a wide variety of long-term care solutions.
*Actual costs and savings vary by provider and geographic
area.
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Vital Savings by Aetna®
Additional Services
Savings on Vision, Fitness, Alternative
Health Care and Oral Health Care Products – Included
Free of Charge with purchase of Any Vital Savings
Discount Card.
*Actual costs and savings vary by provider and geographic
area.
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How does the Vital
Savings by Aetna® program work?
Vital Savings by Aetna® gives you access to savings on a
wide array of services including dental, pharmacy, vision
and long term care services. Some highlights of the program
include:
 | No claim forms |
 | No deductibles or maximums
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 | No frequency limitations
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 | No waiting periods |
 | No age restrictions |
 | No pre-existing condition exclusions
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Within 48 hours of receiving your payment, a membership
kit will be sent to your home. The kit will contain your
personalized ID card and information about a wide range
of resources to keep you informed and to answer your questions.
Is Vital Savings insurance?
No, the Vital Savings by Aetna program is not insurance.
There are no benefits payable to participants, nor does
Aetna compensate providers for products or services. You
are responsible for paying the discounted fee directly to
the provider at the time you receive dental, pharmacy or
vision products or services, as applicable.
What if my spouse or I already have
insurance?
Vital Savings may provide discounts for products and services
not covered by your insurance. If you or your spouse currently
have insurance, it is important that you evaluate your health
needs and insurance coverage to decide if a discount program
makes sense for you.
Can I be denied participation in
this program?
No. There are no restrictions on participation, regardless
of your age or medical condition, subject to the provisions
of the Member Agreement.
Who can sign up?
If you sign up for "Member & Family," all members of your
immediate family currently living in your household can
take advantage of the Vital Savings by Aetna discounts.
Any new family members can also be signed up. If you sign
up for "Member Only" and want to sign up family members
later on, you can change your selection.
Can I receive discounts before I
receive my ID card?
No. However, your ID card will be mailed within 48 hours
of receipt of payment. Once you receive it, you can visit
a participating provider — dentist, pharmacy, vision care
professional, etc., as applicable to your program — on or
after your effective date and enjoy significant savings.
How often can I use my Vital Savings
by Aetna® card?
As often as you wish. There are no limits on how often you
and your family can use the Vital Savings by Aetna program,
as long as your ID card is valid.
Am I required to pay providers or
pharmacies when I receive services?
Yes, payment is due at the time of service, unless you have
made different payment arrangements directly with the provider
or participating pharmacy.
What if a participating provider
does not recognize my Vital Savings by Aetna®
card?
Simply ask the office staff to call 1-877-MY-VITAL (1-877-698-4825),
and a customer service representative will provide the necessary
information. If a participating Aetna Vision Discount provider
does not recognize your Vital Savings by Aetna® card, tell
the provider that Vital Savings by Aetna® is a discount
program available through Aetna Vision Discounts.
How can I join?
There are three ways to sign up:
Online:
Complete the online form and supply your payment information
for the fastest way to join!
Telephone: Call one of our customer service reps
toll-free at 1-877-MY-VITAL (1-877-698-4825).
Brochure: If you received a brochure from an employer
group or association, a paper sign-up form is included as
part of the brochure. Simply detach the form, complete the
information, include your payment and mail it to the address
listed on the brochure.
How can I pay for Vital Savings
by Aetna®?
You may pay by credit card, bank draft or check.
Credit Card or Bank Draft
 | You may choose annual or monthly billing
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 | We will automatically charge your account
for the amount specified each period (either monthly or
annually based on your selection) |
 | A one-time $15 processing fee (nonrefundable)
will be added to your first payment. |
Check
 | Payment by check is only an option
if you select annual participation. |
 | You should include the $15 processing
fee with your payment. |
 | You will receive an invoice for your
annual fee each year prior to your renewal date. Simply
send us the annual fee due prior to the renewal date,
and participation in the program will not be interrupted.
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Is there a cancellation
policy?
Your satisfaction is important to us. If you are not satisfied
with the Vital Savings by Aetna program for any reason within
the first 30 days, you may cancel your participation and
receive a full refund (minus the initial $15 sign-up fee).
Who can I call with questions or
if I need help signing up?
Call us toll free at 1-877-MY-VITAL (1-877-698-4825) for
any questions or assistance. Our dedicated team of trained
service professionals will be standing by to help you. You
may use this number any time during your participation in
the Vital Savings by Aetna® program for prompt assistance.
You may also use the "Contact Us" feature on this website
and receive your answers via e-mail.
How will I be billed on an ongoing
basis?
 | If you have chosen annual billing,
you will be billed when you first sign up and then automatically
12 months later by the same method. |
 | If you have chosen monthly billing
and use a credit card, your account will be charged on
approximately the 10th of each month and your statement
will read 'VITAL SAVINGS-AETNA - 877-MY-VITAL'
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 | If you have chosen monthly billing
with a draft payment from your bank account, your payment
will be deducted from your bank account on approximately
the 7th of each month and your statement will read 'AETNA-VS'.
These payments will automatically continue until you notify
us in writing that you no longer wish to participate in
the program. |
 | Payment by paper check is only available
when you select annual billing.You will receive a renewal
notification approximately eleven months after you join.
Simply send us the annual fee due prior to the renewal
date, and participation in the program will not be interrupted.
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